Application – Income tab

The Income tab allows you to view, add or edit the income declared by the customer.

 

 

1. Add Employment

When an Applicant is added to the application either for the 1st time or as an additional applicant, their employment and income will need to be entered.  When entering an applicant, there are four categories of employment that can be added for a customer:

  1. Employee (PAYG)
  2. Self Employed
  3. Unemployed
  4. Retired

The questions that follow relate specifically to the ‘Primary Employment Type

The user also has the option of uploading the most recent payslip which will prepopulate the application as per the below images:

 

Step 1: Select ‘Scan document

Step 2: Either drag & drop your payslip in the designated area or ‘click to select files’

Step 3: Press ‘Scan Documents’

Step 4: The user will be asked for one last confirmation before proceeding

Step 5: The applicants employment and income details will be prepopulated as per below

2a. Employment Type - PAYG

When adding the employment type Employee (PAYG) income for either an existing applicant or an additional applicant, the user will be asked to provide the following information

 

Below is a list of the editable options for Employee (PAYG):

  1. Primary employment basis
    1. Full-time
    2. Part-time
    3. Contract
    4. Temporary
    5. Casual
    6. Commission only
  2. Primary employment occupation
  3. ANZSCO 2022 occupation code
  4. Employers company name
  5. Employers contact phone number
  6. Employers Address
  7. Primary gross income (salary)
  8. Income period
    1. Annual
    2. Month
    3. Fortnight
    4. Weekly
  9. Net annual income
  10. Net annual income from bank statement
  11. Gross annual additional income (bonus, commission or overtime)
  12. Net annual additional income
  13. Primary employment commencement date
  14. Previous employers company name
  15. Previous primary employment commencement date
  16. Attach last 3 payslips
2b. Employment Type - Self Employed

When adding the Self employed income for either an existing applicant or an additional applicant, the user will be presented with the applicants employment section of the form to edit.

 

Below are a list of the editable options for Self Employed:

  1. Primary employment basis
    1. Full-time
    2. Part-time
    3. Contract
    4. Temporary
    5. Casual
    6. Commission only
  2. Entity type
    1. Sole Trader
    2. Company
    3. Partnership
  3. Company/Business Name
  4. ABN/ACN
  5. When was the business established?
  6. Primary employment occupation
  7. ANZSCO 2022 occupation code
  8. Business contact number
  9. Business Address
  10. Average annual taxable income over the past two years
  11. Income period
    1. Annual
    2. Month
    3. Fortnight
    4. Weekly
  12. Net annual income from bank statement
  13. Gross annual additional income (bonus, commission or overtime)
  14. Attach last 2 years financials

3. Actions/Edit (Existing Employment Income)

The employments types that can be edited are:

  1. Employee (PAYG)
  2. Self-Employed

 

1. When editing an Employee (PAYG) income for either an existing applicant or an additional applicant, click on the ‘Edit‘ button and you will be presented with the Applicant section of the form to edit.

2. When editing the Self employed income for either an existing applicant or an additional applicant, click on the ‘Edit‘ button and you will be presented with the Applicant section of the form to edit.

4. Details

Self employed – Addbacks

Addbacks can only be included for self-employed applicants.

 

Click on the hyperlinked “Details‘ to open the self-employed details section.

 

The following pop-up will appear:

     

    Once populated, be sure to choose calculation method. Income will then be updated to include addbacks etc.

    5. Add Income Other

    When entering Other Income for an applicant, there are 26 categories of ‘other income’ types that can be added for a customer:

    1. Interest Income
    2. Investment
    3. Property Rental
    4. Property Rental (net)
    5. Pension
    6. Family Allowance
    7. Foreign Sourced
    8. Superannuation
    9. Superannuation (Gross)
    10. Work Allowance
    11. Workers Compensation
    12. Child Support/Maintenance
    13. Carer Payment
    14. Family Allowance Tax A & B
    15. Rental Assistance
    16. Disability Income
    17. Salary Continuance Insurance Payments
    18. Maternity Leave Income
    19. Site Allowance
    20. Other
    21. Other (gross)
    22. Short Term Rentals
    23. Government Benefit
    24. Car Allowance
    25. Company Car
    26. Commercial Rental Income
    6. Actions/Edit (Existing Other Income)

    1. When editing Income Other for either an existing applicant or an additional applicant, click on the ‘Edit‘ button and you will be presented with the Other Income section of the form to edit.

    2. Edit the required details and save. A change log will be created.

    7. Required/Provided

    This section displays the applicant’s responses to the loan application form, specifically in relation to the loan product. The user can edit each individual question on the form, and you can also choose between making the question ‘required’ or ‘optional’ for the customer to answer.

    • Required – shows whether a question is mandatory. If this field is checked, then the ‘Provided‘ field must be completed, otherwsie it will spawn a blue bubble indicating something is still required. If the required box is unticked, it is optional for this to be provided.
    • Provided – shows whether the applicant has answered the question.
    • Colour Indicators –
      • If both fields are green, it means all mandatory questions have been answered.
      • If either field is red, it indicates that required details are still missing.

    If the lender decides to make an exception for one of the application requirements within a tab, they can click on the item type that has an outstanding item and uncheck the “required” checkbox for the question that is causing the item to be outstanding.

    Change log

    All changes made by the user will be recorded in the change log for tracking and audit purposes.  The details recorded in the change log are as follows:

    1. The User that made the change
    2. The Date & Time of the change
    3. The Attribute that was changed
    4. The Item that the attribute belongs to
    5. The previous value before the change, the Old Value (appears in red)
    6. The new value after the change, the New Value (appears in green)
    7. The Reason for the change if it’s been provided

     

     

    Frequenty Asked Questions

    1. How do I override or make an exception

    00:01: This tutorial guides you through overriding or making an exception to an application requirement

    00:05: within an application. Before starting, ensure you have the appropriate access

    00:09: rights and DLA level to modify application settings and understand the implications

    00:14: of making exceptions.

    00:17: They can click on the item type that has outstanding item and uncheck the requirement checkbox

    00:21: for that question.

    00:34: In this example, we can see that the customer has failed to upload three pay slips and

    00:38: the lenders Mark this as a requirement. However, the lender can choose to accept the

    00:42: two payslips provided by simply unchecking this box and save.

    00:50: If a staff member does not have access to complete this task due to the Role DLA

    00:54: level, they would need to reach out to their direct report for guidance

    00:59: You have successfully overridden the application requirement by unchecking the relevant checkbox

    01:03: and saving the changes. To confirm, the item is no longer marked

    01:07: as required. If you lack the necessary access, contact your direct report for assistance.

    2. Why don't I always get the option to upload a payslip?

    If you are only being presented with the manual form for adding Employment type and income type for your applicant/s, it’s most likely because in the form builder this option was turned off.

    Can it be turned back on?  Yes

    00:00: This tutorial guides you through changing settings to enable payslip upload and form

    00:04: preparation. Before starting ensure you have access to the marketing

    00:08: menu and the form builder within your application.

    00:11: We’re going to learn how to toggle on and off the ability to upload payslips and enable related

    00:15: settings for application form.

    00:19: Firstly, you need to click on Marketing in the main menu.

    00:25: Secondly click on form builder then scroll down to locate the form that

    00:29: requires modification

    00:31: When you find the correct form click on edit to begin making changes.

    00:35: Once editing you can see the active modules in this form.

    00:38: In this case look at income and employment and select edit.

    00:42: This brings up all questions associated with income and employment.

    00:45: You can see which questions and options are active and required.

    00:49: Scroll right down to the bottom to find the configuration options for this form.

    00:53: There is a small box for configuration that allows you to enable pay slip upload and

    00:57: pre-populate the application. Manually click on that box and press save

    01:02: Click save to apply the changes you have made to the form settings.

    01:07: You now have the Paisley upload and pre-populating toggled on and ready for use.

    01:12: To confirm success verify that the payslip upload option is enabled in the form

    01:16: settings and that the application pre-populates relevant Fields For further

    01:20: customization explore additional form modules or consult the support resources

    3. Question 3

    Question 3

    4. Question 4

    Question 4

    5. Question 5

    Question 5

    6. Question 6

    Question 6